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3 Year Warranty

HiKOKI Power Tools now offers an enhanced 5-year warranty for its 18V and 36V (Multi Volt) cordless brushless tools, providing added assurance and reliability for professionals and DIY enthusiasts. This extended warranty is an addition to the already robust 3-year heavy-duty warranty, allowing users to register for an additional 2 years of coverage.

Key points of the HiKOKI Extended Warranty include:

  1. Eligibility and Coverage: The extended warranty applies to cordless brushless power tools from HiKOKI's 18V and 36V ranges. Batteries with a capacity of 5.0Ah and higher, including Multi Volt batteries, are also covered under this scheme.

  2. Registration Requirement: To activate the additional 2-year warranty, online registration of your power tools is essential. This must be completed within 4 weeks of purchase, ensuring your tools are fully protected under the extended warranty plan.

  3. Updated Warranty Process (From October 2018): For the initial 3-year warranty period, HiKOKI has streamlined the process. Registration is no longer required for this initial warranty phase. However, for warranty claims, you must have your proof of purchase and complete a warranty return process.

  4. Terms and Conditions: The extended warranty adheres to specific terms and conditions. It's important to note that not all batteries and tools are eligible for the 5-year warranty, so it's advisable to check the eligibility of your specific model.

  5. Easy Registration: To register your HiKOKI Power Tools and secure your 5-year warranty, visit the official registration portal: HiKOKI Power Tools Registration.

This extended warranty demonstrates HiKOKI's commitment to quality and customer satisfaction, ensuring that your power tools are not just powerful and efficient, but also reliably backed for long-term use.

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